
As privacy experts, when we talk about building online trust, we naturally tend to focus exclusively on privacy and security issues. No doubt, betraying your customers’ trusts by mishandling their data or abusively using their personal information is a sure way to lose the trust of those most important to your business.
But, it’s also important to remember that privacy and security are only part of the overall trust picture. Lack of transparency or integrity in your everyday...

At the end of April, the House, with a vote of 248-168 passed the Cyber Intelligence Sharing and Protection Act (“CISPA”) sponsored by Congressmen Mike Rogers and Dutch Ruppersberger. This week the Senate is expected to consider CISPA as well as its own version of the bill, The Cyber Security Act, sponsored by Senators Susan Collins and Dianne Feinstein. President Obama has vowed to veto the House version of the bill but supports the Senate version. The gist of both of these bills is that...

Last week users received a notice from Twitter about updates to their service and policies. In particular, Twitter provided very specific information about the information they are collecting, how to limit or modify it and what it is being used for. In addition, they announced that they are now supporting the Do Not Track (“DNT”) browser setting, going so far as to show you how to enable DNT in Firefox, IE9, Safari and Chrome. At the same time, Twitter announced that it is rolling out...
By Nancy Hadley
Posted 04/03/2012
It’s only March and it has already been a very busy year for privacy professionals. In January, Viviane Reding, Vice President of the European Commission, announced a proposal to reform the European Union’s data protection framework. On this side of the Atlantic, the White House recently released a lengthy paper titled “Consumer Data Privacy in a Networked World” with the intent of finally launching comprehensive federal privacy legislation in the United States. As a result of these...

Last week the Internet was buzzing about “Girls Around Me” a mobile app that allowed the user to see profiles of girls that were geographically nearby - as in at the bar next door. Using publicly visible Facebook profiles and Foursquare, the app enables the user to see where someone is, where they have been, their full Facebook profile, including birthdate, school attended, favorites, family members, photo albums, depending on the person’s privacy settings on Facebook. By the end of the day...

With very little fanfare, Facebook posted an intended policy change on the Facebook Site Governance page about a week ago. They requested comments from their users, with the comment period ending yesterday and the change set to take effect at the end of the day today. They have received enough comments that they announced today that they would be delaying the implementation of the change.
It isn’t surprising that Facebook took a very low...

By Nancy Hadley
Posted 02/23/2012
As the Managing Director at Catalysis I wear a lot of hats. One of those hats is the unofficial title of “Chief Risk Mitigation Officer,” also occasionally known as “Chief Party Pooper.” I’m okay with that; someone needs to be the parent every now and then. So, as we set out to launch a new campaign – a core piece of which is content – I couldn’t help but ask myself...
